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FAQ

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are your products sugar-free and chemical-free?

Yes, all our products are made without added sugar, artificial colors, or harmful chemicals.Most of our products are diabetic-friendly. Please check individual product descriptions for details.

Are your premixes suitable for diabetics?

Most of our products are diabetic-friendly. Please check individual product descriptions for details.

How do I prepare the premix items?

Preparation instructions are provided on each product page and package.

Do you offer cash on delivery?

Yes, we offer Cash on Delivery across Bangladesh.

How long does delivery take?

Delivery usually takes 2–5 working days depending on location.

Are your products halal certified?

Yes, all ingredients used are halal and safe for consumption.

What is your return or refund policy?

If you receive a damaged or wrong item, contact us within 48 hours for replacement.

Do you offer bulk or wholesale orders?

Yes, we accept bulk and wholesale orders. Please contact us for special pricing.

How should I store the products?

Store in a cool, dry place away from direct sunlight.

How can I contact customer support?

You can reach us via phone, WhatsApp, or our website contact form.

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